ABOUT JIMMIE
I’ve Spent My Career Where Strategy Meets Delivery.
I’ve led major federal programs, advised government digital-service organizations, and helped product teams and leaders navigate organizational change.
Over time, one question kept getting bigger: Why do capable people using good practices still struggle to produce the outcomes they intend? That question increasingly shapes what I write about and the work I do today.
Strategist. Author. Founder. Practitioner.
I’m the Founder & Principal Strategist of StrategiX, a government and GovCon delivery leader and advisor, and the author of Pursuing Timeless Agility and Deliver What Matters: Earning Trust by Redesigning Government Digital Delivery.
I’m interested in the conditions that shape how organizations work: how leaders make decisions, how product thinking connects effort to outcomes, and how trust, learning, and adaptability become part of everyday delivery.
The Perspective Came From Doing the Work.
Since 2010, I’ve been managing, mentoring, and coaching delivery in GovCon. My private-sector experience spans very small businesses through a billion-dollar company. The scale changed, but the work kept bringing me back to the relationship between leadership, teams, and the environment around them.
Government-contractor program leadership brought responsibility for delivery, people, client relationships, organizational health, and business performance—not just the adoption of a method. In USCIS and CBP environments, I worked across vendors and disciplines to connect strategic direction with the realities of federal digital delivery.
Advising client leaders, championing UX research and outcome alignment, coaching product-driven ways of working, and mentoring emerging leaders widened my perspective. Better team practices matter. So do ownership, decisions, signals, and the organizational conditions that make those practices possible.
HOW MY THINKING EVOLVED
The Question Kept Getting Bigger.
TEAM · Agile & Adaptation
How can teams respond and improve?
PRODUCT · Product Thinking
How do we focus on outcomes and value?
ORGANIZATION · Product-Led Thinking
How do leadership, ownership, delivery, signals, and decisions work together?
OPERATING ENVIRONMENT · ProductOps
How do we create better enablement around product delivery?
CONDITIONS · Current Work
What determines whether any of these practices can actually work here?
Earlier ideas weren’t discarded. The lens widened. Practices behave differently under different conditions—and understanding those conditions became a bigger part of the question.
Experience Behind the Perspective
SELECTED IMPACT
Federal program leadership — As Managing Director, DHS Programs, I was accountable for delivery, P&L, client relationships, and organizational health across a $42M annual USCIS and CBP portfolio with 140+ staff.
Customer & team performance — Programs received Exceptional CPARs (2023–2025). Team health improved from 3.37 to 4.27 in six months.
Government digital delivery — I led cross-vendor USCIS modernization using One Team principles and oversaw 220+ weekly myUSCIS deployments, across DevSecOps, custom software, and consulting services.
Growth & business leadership — I led capture efforts that secured the $118M RAPID contract at USCIS, alongside broader responsibility for business performance and delivery.
Career Across Strategy & Delivery
Today · Founder & Principal Strategist, StrategiX
I connect the questions in my writing with practical organizational work, helping leaders understand what shapes delivery and what deserves attention.
Previously · Managing Director, DHS Programs
I led government-contractor programs supporting USCIS and CBP, advised client leaders, mentored program leaders, and founded a Strategic Consulting Community of Practice.
Since 2010 · GovCon delivery, mentoring & coaching
Across program leadership, strategy, product thinking, and adaptive delivery, I’ve helped leaders and teams improve how they work. My broader private-sector experience includes organizations ranging from very small businesses to a billion-dollar company.
Education & Credentials
Bachelor of Business Administration · Information Systems & Technology
Strategy Planning Professional (SPP) · Project Management Professional (PMP) · PMI-ACP · Certified Scrum Master (CSM)
Northwestern University — Strategic Change Management (eight-week program)
Writing Has Always Been Part of the Work.
Writing helps me make sense of the work—and share questions worth exploring. My books reflect that widening lens: from enduring principles of adaptation to the organizational work of delivering meaningful outcomes and earning trust.
Pursuing Timeless Agility
The enduring principles of adaptability, beyond particular frameworks.
Deliver What Matters: Earning Trust by Redesigning Government Digital Delivery
Leadership, ownership, decisions, and delivery in service of outcomes that matter.
Serious About the Work. Not Always Myself.
I’m a husband, dad, and “Pop Pop.” Coaching my sons’ baseball and football teams and cheering on my daughter shaped how I think about leadership, teamwork, and what really matters.
My annual Christmas rap video parodies are an eight-year tradition and an unexpected icebreaker. I also enjoy reading, learning, and conversations that challenge my thinking. A great book recommendation is always welcome.
PUTTING THE IDEAS TO WORK
StrategiX Is Where the Ideas Meet Organizations.
I founded StrategiX to help government and GovCon leaders understand the conditions shaping delivery, determine what deserves attention, and make evidence-backed changes that enable better outcomes.